Parallels For Mac Driver Issues

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I can print from all Mac applications. Cannot print from any iMac Parallels Windows XP applications. Have downloaded drivers several times for the XP environment. All connections good (USB). Did shutdowns and restarts of computer and printer. Get 'err-31000' in the print status window. Here is full message:'pstopdffilter/pstocupsraster failed with err number -31000 can't open `/private/var/spool/cups/tmp/4b0b15dccdb35'. Opening Printer Connection Failed: Unable to open the printer connection. Please check your printer connections and check for printer errors.' Please HELP!! many thanks!!

imac, Mac OS X (10.6.2), Parallels with Windows XP

I have a macbook pro. Recently I installed parallels desktop on it. But the problem i have is when I connect a usb device to my macbook it is not being detected in the windows parallel desktop. Parallels Desktop 13 for mac is a very useful software but you have to pay it price in order to use it. They offer a 14 day trial version and after that you are required to pay for it otherwise it will stop working. Parallels may be the most intuitive and easy-to-use Windows-to-Mac virtualization product. It feels the most Mac-like. Parallels has clearly given a great deal of attention to UI/UX issues since.

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Symptoms

  • No internet connection in Windows, however internet is accessible on the Mac side.
  • Internet connection is low or unstable.
  • Issues with network dependent software even though the internet in Windows is working fine.
  • Other home network computers are not reachable.

Cause

Mac
  • Network settings misconfiguration in Windows.
  • 3rd party applications or antivirus software are blocking network connection.
  • Virtual machine's settings misconfiguration.
  • Corrupted Windows environment.
Issues

Resolution

  1. Make sure your Mac is connected to the internet, Windows will not be able to access the internet if it's disconnected or inaccessible on the Mac side.
  2. Before going any further please take a snapshot (Actions > Take Snapshot) to be able to revert back to a pre-troubleshooting point.
  3. Reinstall Parallels Tools.
  4. Perform clean boot in Windows by disabling 3rd party applications' services including 3rd party antivirus software which may have a negative impact on a network driver's installation.
    NOTE: in step 3 keep both Parallels Tools services enabled.
  5. Go to the virtual machine's configuration > Hardware > Source > Shared Network (Recommended) option should be set by default.
    If you have already got Shared network set but still experience network issues in Windows switch it to Bridged Network: Default Adapter and verify if the internet is working in any of these modes.
    If this helped and internet connection restored, enable all services back one-by-one to identify the problematic 3rd party application.
    If internet is accessible in one of the modes - either Shared or Bridged but having a different connection type set doesn't suit your needs, proceed to additional troubleshooting.
  6. Open Command Prompt in Windows by clicking on Start menu and typing in cmd in Search field, then hit Enter.
    Try to ping any Parallels server by entering the following command:
    ping parallels.com
    A normal output looks somewhat like this:
    Reply from 64.131.89.6: bytes=32 time=188ms TTL=54
    Reply from 64.131.89.6: bytes=32 time=187ms TTL=54
    If you get the following reply:
    Request timed out.
    Request timed out.
    Reset Windows TCP/IP protocol using the following commands:
    netsh winsock reset
    netsh int ip reset reset.log
    Then close Command Prompt window and restart Windows.
    If after Windows restart internet is not working, open Command Prompt again, release and renew IP address by entering the commands below:
    ipconfig /release
    ipconfig /renew
  7. If setting neither Shared nor Bridged type or releasing and renewing IP address helped and there is still no internet connection in Windows.
    Open Device Manager in Windows by clicking on Start menu and typing in devmgmt in Search field, then hit Enter.
    In Device Manager go to Network adapters tab and expand it. Check the network adapter's name which should be one the following ones:
    Intel® PRO/1000 MT
    Intel® Gigabit CT (82574L)
    Realtek RTL8029AS
    If you see any other name (e.g. Ethernet Controller) or the adapter has an exclamation mark > right click it > choose Uninstall device, then install Parallels Tools again (Actions > Reinstall Parallels Tools).
  8. If none of the above helped, scan your system for integrity violations.
  9. When the issue is resolved remove the snapshot taken in step 2 by going to Actions > Manage Snapshots > choosing the snapshot > pressing Delete > Yes.

Additional information

Buy Parallels For Mac

Mac

Parallels

If you have Parallels Desktop for Mac Pro or Business edition you can reset preset network settings for the whole Parallels Desktop application by going to > Preferences > Network > Restore Defaults.